The presentation was delivered to a group of new to senior risk managers and sparked some great discussions on what to look for in policies and endorsements, and what information is necessary for the insurer’s protection on Certificates of Insurance.
Seminars like this are great to share information and help further everyone’s expertise. Keep an eye out for ORIMS’ next professional development sessions.
We have included links to pdf versions of our presentations for further reference in the links below.
Louis’ message on how to achieve excellence was to focus on the consumer and listen to what they say and design products and services around that. This is not that easy to accomplish in an environment where some of the products, such as auto insurance, cannot be differentiated by law.
Like most visionaries, he believes that the social media will shape the landscape of how to best deliver products and services going forward.
This was a great seminar and I was very glad to have attended. The presentation sparked a lot of interest and conversations on the subject of considering the customers’ needs and demands, as well as the changing demographics of the workforce.
Thanks again to the Institute for hosting this informative session!
In this one-day workshop, you will receive tips & coaching in Mediation Best Practices through examples, demonstrations & role-plays. We will help you to effectively prepare for & participate in mediations.
File & strategy preparation
Challenges in file management
Information on relevant regulations, practice notes & forms
Mediation process & goals
Mediation behaviour & etiquette
Settlement practice tips
Stay tuned for our next scheduled session, or let us know how we can tailor this workshop to meet your specific needs.
I attended the Arbitration Advocacy presentation by the Advocates Society on March 27th.
This was the first such session presented by the Advocates Society and included a review of the myriad legislation existing both in Canada and Internationally on Commercial Arbitrations. Experienced practitioners discussed cultural and legal system differences that were highlighted by some fascinating tales of intrigue and hijackings of witnesses. It did, as a questioner pointed out, reinforce the value of arbitration in international off shore contractual disputes instead of having to resort to the local courts.
Great session. I recommend you keep an eye out for more like this. If you have any questions, please call or email me directly: or 416-350-5823