Mediation Assistance Program for Insurers

At Cameron & Associates, we are pleased to announce our new Mediation Assistance Program (M.A.P.) for Insurers.

Are you ready?

FSCO has recently initiated a project to clear the backlog of over 30,000 mediation requests.

Implications for insurers:

  • Your AB team will receive an influx of mediation scheduling requests
  • Your ADR team and claims handlers will experience a dramatic workload increase to prepare for mediations
  • Your senior claims handlers will be preparing for mediations, spending less time on active files

At Cameron & Associates, our M.A.P. team is ready and available now for claims handling while your team readies for mediations.  Our highly skilled Accident Benefits team provides on-site assistance to insurers on long and short-term contracts.

What our M.A.P. Team can do:

  • Full AB file handling from Med./Rehab. to Catastrophic Claims
  • Mediation brief preparation

Help with individual tasks within the AB department:

  • Respond to incoming forms & mail
  • Make initial calls & return calls on AB claims
  • Identify red flags indicating possible fraud
  • Reserve worksheets
  • Processing & requesting payments
  • Correspondence to claimants
  • HCAI notification clearance

Please let us know how our team can support you.

Brian Grieve, Operations Manager via phone: 416-350-7359 or email:

Nicole Langley, Training & Business Development via phone: 416-306-2857 or email:

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