In this one-day workshop, you will receive tips & coaching in Mediation Best Practices through examples, demonstrations & role-plays. We will help you to effectively prepare for & participate in mediations. The session will consist of information gathering, group exercises and case studies. Each participant will practice their negotiation skills through a mock mediation.
By the end of the session, participants will be able to demonstrate effective negotiation techniques, identify key file preparation steps and effectively participate in mediations.
- File & strategy preparation
- Challenges in file management
- Information on relevant regulations, practice notes & forms
- Mediation process & goals
- Mediation behaviour & etiquette
- Communication skills
- Settlement practice tips