Susan joined Cameron & Associates in 2006, where she assists private companies and government agencies with their risk management and claims requirements. Susan Saksida has more than thirty years of experience in the property and casualty insurance industry. As Manager of Commercial Claims at Zurich Insurance, she managed an all-lines department of 23 adjusters and examiners for losses occurring across North America. As Director of Casualty and Directors & Officers Claims at ACE-INA, Susan managed claims for Risk Management clients with world-wide exposure. She implemented vendor and litigation controls which substantially reduced indemnity payments and expenses. Applying this same approach at Cunningham Lindsey Claims Management Services, she improved claims response time and reduced pending files for self-insured client accounts. As Senior Vice President and Chief Quality Officer at Marsh Canada, Susan audited broker files nationally and presented accredited seminars on a variety of insurance related topics.