The presentation was delivered to a group of new to senior risk managers and sparked some great discussions on what to look for in policies and endorsements, and what information is necessary for the insurer’s protection on Certificates of Insurance.
Seminars like this are great to share information and help further everyone’s expertise. Keep an eye out for ORIMS’ next professional development sessions.
We have included links to pdf versions of our presentations for further reference in the links below.
On May 23, 2012, Tom Golfetto, Executive Director of the FSCO Dispute Resolution Group, issued a letter updating stake holders on the progress of DRS initiatives. The RFP procurement process in nearing completion and he expects that the first set of files will flow to the outsource vendors at the beginning of July. They expect that outsource vendors will be able to handle 2000 mediations per month and 500 arbitrations. This is in addition to the 2,793 mediations being handled per month by FSCO DRG staff. It was conspicuous that Tom’s letter did not give the number of cases currently in backlog but that was estimated at 30,000 (see our previous blog entry)
The problem with the math is that it does not account for the estimated 3,000 new cases coming in per month. If this number stays constant, FSCO staff can only keep up with the new ones and the backlog will be reduced at the rate of 2,000 per month over the next 18 months to 2 years.
In any event, the “warning” to be ready for the onslaught echoes my article “When the Dam Bursts”, FSCO warns: “please ensure that you retain additional staff as necessary, so that there are no scheduling delays due to unavailability of your staff”.
Cameron & Associates would be pleased to assist Insurers to resolve this challenge on a long and short term basis. Contact us for more details.
In this one-day workshop, you will receive tips & coaching in Mediation Best Practices through examples, demonstrations & role-plays. We will help you to effectively prepare for & participate in mediations.
File & strategy preparation
Challenges in file management
Information on relevant regulations, practice notes & forms
Mediation process & goals
Mediation behaviour & etiquette
Settlement practice tips
Stay tuned for our next scheduled session, or let us know how we can tailor this workshop to meet your specific needs.
At Cameron & Associates, we are pleased to announce our new Mediation Assistance Program (M.A.P.) for Insurers.
Are you ready?
FSCO has recently initiated a project to clear the backlog of over 30,000 mediation requests.
Implications for insurers:
Your AB team will receive an influx of mediation scheduling requests
Your ADR team and claims handlers will experience a dramatic workload increase to prepare for mediations
Your senior claims handlers will be preparing for mediations, spending less time on active files
At Cameron & Associates, our M.A.P. team is ready and available now for claims handling while your team readies for mediations. Our highly skilled Accident Benefits team provides on-site assistance to insurers on long and short-term contracts.
What our M.A.P. Team can do:
Full AB file handling from Med./Rehab. to Catastrophic Claims
Mediation brief preparation
Help with individual tasks within the AB department:
Respond to incoming forms & mail
Make initial calls & return calls on AB claims
Identify red flags indicating possible fraud
Processing & requesting payments
Correspondence to claimants
HCAI notification clearance
Please let us know how our team can support you.
Brian Grieve, Operations Manager via phone: 416-350-7359 or email:
Nicole Langley, Training & Business Development via phone: 416-306-2857 or email: